Privacy Policy
Effective Date: 25th Jan 2025
Roshan Delivery (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, address, phone number, email address.
- Payment information for transactions.
b. Delivery Information
- Details of packages, pickup and drop-off locations.
c. Usage Information
- Information about your interactions with our services, including app or website usage.
d. Device Information
- Device type, operating system, IP address, and location data.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process and deliver orders.
- To provide customer support.
- To improve our services and develop new features.
- To communicate updates, offers, or changes to our policies.
- For security and fraud prevention.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your information:
- With Service Providers: Third-party partners involved in processing payments or facilitating deliveries.
- For Legal Obligations: When required by law, regulation, or legal process.
- For Business Transfers: In the event of a merger, acquisition, or sale of business assets.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on local laws, you may have the right to:
- Access your personal data.
- Request corrections to your personal information.
- Request the deletion of your personal data, where applicable.
For inquiries, contact us at info@roshandelivery.com.
7. Third-Party Links
Our services may include links to third-party websites or apps. We are not responsible for their privacy practices, so we recommend reviewing their policies.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through our website or app. Your continued use of our services constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: info@roshandelivery.com
